Terms of Service

These Terms of Service (“Terms”) apply to the data consulting services of The BOL Group LLC(“we,” “us,” or “our”) and to thebolgroup.org (the “Site”). By booking a session, engaging our services or using the Site, you agree to these Terms. Our Data Consulting Platform has its own separate terms.

Our Services

We provide data consulting, including data strategy, analysis, dashboards and visualization, data science, data engineering, and training. Each paid engagement beyond a single session is described in a written proposal, agreement or statement of work (an “Agreement”). If an Agreement and these Terms differ, the Agreement controls.

Consultations and Strategy Sessions

• Free Consultation. A no-cost introductory session, limited to one per client. It is for understanding your needs and does not create an ongoing engagement.
• Strategy Session. A paid working session. The price is shown when you book or in your Agreement.
• Scheduling. Sessions are booked through our online scheduler. To reschedule or cancel, use the link in your booking confirmation, or contact us as early as possible.

Fees and Payment

Payments are processed securely by Stripe. Fees, payment timing and any refund terms are stated at booking or in your Agreement. Unless your Agreement says otherwise, fees for completed sessions are non-refundable.

Your Responsibilities

• Provide accurate information and timely access to the data, systems and people we need.
• Make sure you have the right to share any data you give us, including any personal information.
• Tell us in writing about any legal or industry rules that apply to your data (for example, HIPAA).

Confidentiality and Your Data

We keep your non-public information confidential and use it only to deliver our services. We are happy to sign a mutual non-disclosure agreement (NDA) on request. Wherever possible, work happens inside your own systems, and our access ends when the engagement does. See our Privacy Policy for how this website handles visitor information.

Ownership of Work

You keep ownership of your data. Once paid in full, you own the final deliverables created specifically for you under your Agreement. We keep ownership of our pre-existing tools, methods, templates and know-how (including the Data Consulting Platform), and grant you the right to use any of them that are built into your deliverables.

Advice, Not Guarantees

Our analyses, forecasts and recommendations are based on the data and information available to us and are provided to support your decisions. Business decisions, and their results, remain yours. We do not guarantee specific outcomes, and our services are not legal, tax or financial advice.

Limitation of Liability

To the fullest extent allowed by law, we are not liable for indirect, incidental or consequential damages, such as lost profits or lost data. Our total liability for any claim related to our services is limited to the fees you paid us for the specific service the claim relates to.

Using This Website

The Site's content is provided for general information and may change without notice. You may not copy or reuse our logo, branding or content without permission. Links to other websites are provided for convenience; we are not responsible for their content.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules.

Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page, and the “Last updated” date above will change. Changes do not affect an Agreement already signed.

Contact Us

Questions about these Terms? Please contact us.